Disappointment struck several players who purchased Horizon: Zero Dawn this week. According to numerous reports, the open-world action role-playing game is crashing on PlayStation 4 during the opening cinematic scene.
Earlier today, Guerrilla Games confirmed that it is aware of the issue and is currently looking into the matter for a quick solution.
“We’re currently looking at an issue some players have reported while viewing Horizon’s opening cinematic,” the developer wrote on Twitter. “Apologies for the inconvenience!”
As things stand, it is impossible for affected players to progress any further in the game. All they can do is wait it out until Guerrilla Games has identified the root cause of the crashing issue. A hot-fix should arrive soon after that.
There is no way of knowing how widespread the issue is. The problem appears to be pretty random, with many experiencing crashes while others playing to their heart’s content.
The opening cinematic of Horizon: Zero Dawn sets up the story for the post-apocalyptic setting, and is a beautiful grand sequence that shouldn’t be skipped.
Horizon: Zero Dawn released earlier this week to stellar reviews from every major publisher. The game has been marked as a triumphant beginning for both the developer and publisher. The action role-playing experience is accentuated by a compelling open-world filled with mysteries and stories waiting to be unlocked.
According to SuperData Research firm, Sony would be looking to shift at least six million units by the end of the year. In addition, analysts believe that Horizon could be able to reach eight million units sold in its lifetime.
Horizon: Zero Dawn is now available exclusively on PlayStation 4.